Gioat

Privacy Policy

Last updated: 12/6/2025

Privacy and Data Protection

Gioat complies with the Personal Information Protection and Electronic Documents Act (PIPEDA).

We use secure, third-party providers to connect brokerage accounts.

Gioat never stores your brokerage login credentials.

All user data is encrypted and used solely to display portfolio information to you or your authorized subscribers.

We do not sell, trade, or share personal data without consent.

By using Gioat, you consent to our collection and use of data as described in this policy.

1. Introduction

This Privacy Policy explains how Gioat ("we," "our," or "us") collects, uses, and protects your personal information when you use our investment transparency platform. We are committed to protecting your privacy and being transparent about our data practices.

2. Information We Collect

2.1 Account Information

  • Name, email address, and profile information
  • Authentication credentials (stored securely)
  • Account preferences and settings
  • Subscription and payment information

2.2 Brokerage Data

  • Account balances and positions
  • Trade history and transaction data
  • Performance metrics and returns
  • Account identifiers (anonymized)

2.3 Usage Data

  • Platform usage patterns and interactions
  • Device information and IP addresses
  • Log files and error reports
  • Cookies and similar tracking technologies

2.4 Communication Data

  • Support requests and communications
  • Feedback and survey responses
  • Marketing preferences

3. How We Use Your Information

3.1 Platform Functionality

  • Calculate and display performance metrics (TWR, returns)
  • Generate leaderboards and rankings
  • Enable subscription and following features
  • Send trade notifications and alerts
  • Provide portfolio tracking and analysis

3.2 Service Improvement

  • Analyze usage patterns to improve our platform
  • Develop new features and functionality
  • Optimize performance and user experience
  • Conduct research and analytics

3.3 Communication

  • Send important platform updates and notifications
  • Provide customer support
  • Send marketing communications (with consent)
  • Respond to inquiries and feedback

3.4 Legal and Security

  • Comply with legal obligations and regulations
  • Prevent fraud and ensure platform security
  • Enforce our Terms of Service
  • Protect our rights and interests

4. Information Sharing

🔒 We Do NOT Sell Your Data

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4.1 Service Providers

We may share information with trusted third-party service providers who help us operate our platform:

  • Brokerage data providers and financial institutions
  • Payment processors (Stripe, etc.)
  • Cloud hosting and infrastructure providers
  • Analytics and monitoring services
  • Customer support tools

4.2 Public Information

Some information may be publicly visible on our platform:

  • Performance metrics and rankings (anonymized)
  • Public profile information (if you choose to make it public)
  • Aggregated statistics and leaderboards

4.3 Legal Requirements

We may disclose information when required by law or to:

  • Comply with legal processes or government requests
  • Protect our rights, property, or safety
  • Prevent fraud or illegal activities
  • Enforce our Terms of Service

5. Data Security

We implement industry-standard security measures to protect your information:

  • Encryption: Data is encrypted in transit and at rest
  • Access Controls: Strict access controls and authentication
  • Regular Audits: Security assessments and vulnerability testing
  • Secure Infrastructure: Protected servers and networks
  • Employee Training: Security awareness and best practices
  • Incident Response: Procedures for handling security breaches

6. Data Retention

  • We retain your information as long as your account is active
  • Brokerage data is retained for performance calculation purposes
  • Some data may be retained longer for legal or regulatory compliance
  • You can request deletion of your data (subject to legal requirements)
  • Aggregated, anonymized data may be retained indefinitely

6.1 Use of Anonymous and Aggregated Data

By using Gioat, you acknowledge and agree that we may collect, use, analyze, and share anonymous, aggregated, and de-identified data derived from your use of the platform. This includes, but is not limited to:

  • Aggregated performance metrics and statistical data
  • Anonymized trading patterns and market trends
  • De-identified portfolio composition and allocation data
  • Aggregated user behavior and platform usage analytics

Such anonymous and aggregated data cannot be used to identify you personally and may be used by Gioat for various business purposes, including but not limited to:

  • Platform improvement and feature development
  • Market research and financial analytics
  • Creating industry reports and insights
  • Business intelligence and strategic planning
  • Potential commercialization of aggregated data insights (subject to applicable laws and regulations)

By creating an account and using Gioat, you expressly consent to our collection, use, and potential sharing of such anonymous and aggregated data for these purposes. This consent is a material term of your use of the platform.

7. Your Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal data
  • Portability: Export your data in a machine-readable format
  • Restriction: Limit how we process your data
  • Objection: Object to certain types of data processing
  • Withdraw Consent: Withdraw consent for data processing

To exercise these rights, please contact us at privacy@gioat.co

8. Cookies and Tracking

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Authenticate your identity
  • Analyze platform usage and performance
  • Provide personalized experiences

You can control cookie settings through your browser, but disabling cookies may affect platform functionality.

9. Third-Party Services

Our platform integrates with third-party services that have their own privacy policies:

  • Brokerage data providers and financial institutions
  • Payment processors (Stripe, PayPal, etc.)
  • Authentication providers (Google OAuth, etc.)
  • Analytics services (Google Analytics, etc.)

We encourage you to review the privacy policies of these third-party services.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including standard contractual clauses and adequacy decisions.

11. Children's Privacy

Our platform is not intended for children under 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or platform notification. We encourage you to review this Privacy Policy periodically for any updates.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@gioat.co

Website: Contact Support

Data Protection Officer: dpo@gioat.co

This Privacy Policy is effective as of the date listed above and applies to all users of the Gioat platform.